Managing Arrears

At R&P Credit we understand that unexpected bills can appear and this can lead to your loan account going into arrears. If such arrears occur we encourage you to contact us, either through your agent, or by directly calling the office on 01-4534230 or emailing us at enquiry@rpcredit.ie to discuss the situation and try to agree a mutually acceptable way to address the arrears.

Below are some things to consider should your R&P Credit account fall into arrears.

We do

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  • Recommend you contact us to discuss your arrears situation.
  • Listen to your problem and understand the cause of your arrears.
  • Discuss various ways to address your arrears such as accepting a reduced payment which you can afford over a longer period.
  • We can also consider accepting an increased payment to reduce the arrears over time or other solutions.

We do not

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  • Add charges or interest to your account because it fell into arrears.
  • Ignore your concerns or your financial situation when you call us to discuss your arrears.
  • Apply undue pressure to catch up arrears that have occurred.
  • We do not recommend that you ignore your arrears. It is better to call us to agree a resolution and to avoid the worry of the situation.

Financial advice is available from MABS. Their website is www.mabs.ie

NOTICE: Under the Credit Reporting Act 2013 lenders are required to provide personal and credit information for credit applications and credit agreements of €500 and above to the Central Credit Register. This information will be held on the Central Credit Register and may be used by other lenders when making decisions on your credit applications and credit agreements.

The Central Credit Register is owned and operated by the Central Bank of Ireland. For more information see their website at www.centralcreditregister.ie

R&P Credit Ltd is required to send personal information about its customers and credit information about your loan(s) to the CCR monthly.

Your loan information will be stored securely on the CCR where it will be used to create your credit report. The CCR will not calculate a score or grade for your credit report, nor will it indicate if you are eligible for a loan.

Your data will be kept on the CCR for five years after your loan is paid off.

Employers, landlords, or any other person or entity cannot access your credit report without your written consent. Lenders may only access your credit report when considering an application for a new loan, if you ask to change the terms of a loan, or if they are reviewing a loan in arrears.

You can insert a 200-word explanatory statement on your credit report. You can make a report to the Central Credit Register if you reasonably believe that someone has, is, or is about to impersonate you.

You can request your credit report at any time free of charge.